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READ: Palm Pre Snoops on Users…

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palm-preSource: wired.com

Palm Pre users watch out. Palm may know a lot more about you than you would like to share.

Programmer Joey Hess found that Palm Pre’s operating system webOS sends his GPS location back to Palm every day. Hess also found code that sends Palm data on which webOS apps he has used each day, and for how long he used each one.

“I was surprised by this,” Hess, who bought the Pre about a month ago, told Wired.com. “I had location services turned off though I had GPS still on because I wanted it to geotag photos. Still I didn’t expect Palm to collect this level of information.”

In its defense, Palm says the data is used to offer better results to users. For instance, when location-based services are used, the Pre collects information to give users relevant local results in Google Maps, says Palm.

“Palm takes privacy very seriously and offers users ways to turn data collecting services on and off,” says Palm in a statement. ”Our privacy policy is like many policies in the industry and includes very detailed language about potential scenarios in which we might use a customer’s information, all toward a goal of offering a great user experience.”

Palm’s actions trigger questions about consumer privacy and the extent to which handset makers and developers are gathering and using data about buyers’ behavior. In this case, some of the concerns may be overblown, says Charles Golvin, an analyst with Forrester Research. Read More

Written by dnnnewshound

August 14, 2009 at 12:16 pm

Posted in Technology

Tagged with , ,

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